FAQ
1. How do I cancel my order?
Currently, you cannot cancel prepaid orders placed online. If you wish to cancel a COD order, please reach us via WhatsApp or e-mail and our team will assist you within 12 hours of placing the order. No order can be cancelled once it is shipped.
2. How long do you take for delivery?
We dispatch your garment within a week and post that, it takes 5-6 working days to reach you depending on the pin code.
3. Do you deliver abroad?
Yes, we deliver worldwide. Shipping cost will depend on weight and dimensions.
4. Do you customize?
Yes, we can customize anything and everything according to your preference, be it the color, design, or sizing.
5. Do you have an exchange policy?
Yes, we accept exchanges if they are brought into our notice within 24 hours.
6. Do you have a refund policy?
Unfortunately, we do not have any refund policy since we follow a made-to-order model of business.
7. Do we accept orders in bulk?
We surely accept bulk/wholesale orders and ship worldwide. Please write to us at Info.devisha@gmail.com or WhatsApp on +917977044481
8. What customization options do you offer?
We provide a wide range of customization options including fabric selection, color choices, style alterations, personalized embroidery, and custom sizing. You can design your clothing to match your exact preferences and measurements.
9. What if I need my order sooner?
If you need your customized order sooner, we offer an expedited service for an additional fee. Please contact our customer service team to arrange expedited processing and shipping.
10. Can I make changes to my order after it has been placed?
We allow changes to be made within 24 hours of placing your order. After this period, we begin the customization process and may not be able to accommodate changes. Please contact our customer service team as soon as possible if you need to make any adjustments.